Shipping policy
At Auragets, we are committed to delivering your orders quickly, safely, and efficiently.
Order Processing Time
- All orders are processed within 1–3 business days
- Orders are not processed or shipped on weekends or public holidays
- You will receive a confirmation once your order is placed
Shipping Time
Estimated delivery time depends on your location:
- Local Orders (within country): 3–7 business days
- International Orders: 7–15 business days
Please note: Delivery times may vary due to unforeseen delays.
Shipping Charges
- Shipping charges are calculated at checkout
- We may offer free shipping on selected products or promotions
Order Tracking
Once your order is shipped, you will receive a tracking number via email so you can track your package in real-time.
Delays & Issues
Auragets is not responsible for delays caused by:
- Courier companies
- Weather conditions
- Customs clearance (for international orders)
- Incorrect shipping information provided by the customer
Incorrect Address
Please make sure your shipping details are correct.
- If an incorrect address is provided, we are not responsible for lost packages
- Contact us immediately if you need to update your address after placing an order
Lost or Stolen Packages
Auragets is not responsible for lost or stolen packages marked as delivered.
If you face this issue, please contact your local courier service.
Damaged Items During Shipping
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Provide clear photos or video proof
We will assist you with a replacement or refund.
Contact Us
If you have any questions about shipping, feel free to contact us:
Email: auragetsofficial888@gmail.com
Store Name: Auragets